Have Your Say

Our mission is to make a difference to people’s lives which continues once residents have moved into their Square Roots home. This committee will oversee the communal and estates areas across every Square Roots development, with an appointed managing agent to assist on behalf, providing a platform to influence and feedback on the management and maintenance of these areas within your community

To register an interest and receive contact fill in a contact form

The Customer Community Committee

Inspired by the ethos of London’s famous squares, and the legacy and sense of community they have created over the centuries, Square Roots is committed to shaping exceptional properties that reflect the aspirations of our residents, stimulate thriving communities, and set a new benchmark for modern living in the Capital.

Instilled in the core of the Community Committee, our mission is to make a difference to people’s lives which continues once residents have moved in. The Community Committee provides a platform to influence and feedback on the management and maintenance of the communal and estate areas within your community, with an appointed managing agent to assist on its behalf. Our commitment to you as a Square Roots customer, is to maintain the Square Roots development in which you live, so that you can take comfort in knowing it will be well looked after and you can trust that the development and you, as customers, will have a representation on the Community Committee.

WHAT IS A MANAGING AGENT?

The managing agent is a person or company appointed to manage the estate in accordance with the terms of the lease and statutory requirements. For an agreed fee, the managing agent will collect the service charges from the residents, set the annual maintenance budget, obtain quotes and best prices for maintenance works, instruct and manage cleaners, gardeners, maintenance workers and pay bills and insurances. As the Landlord Square Roots will appoint a managing agent.

WHO RUNS THE RESIDENTS’ COMMUNITY COMMITTEE?

At first a senior team from Square Roots will manage and oversee the Customer Community Committee. Resident representatives will be invited to quarterly meetings with the landlord. These representatives need to be elected or decided amongst the community and should be a representative selection across all residents.

WHAT IS A RESIDENTS’ COMMUNITY COMMITTEE?

The Customer Community Committee provides a platform for engagement and consultation on the services across the development.

WHAT ARE THE BENEFITS OF BEING ON THE RESIDENTS’ COMMUNITY COMMITTEE?

Influence over the management of the development
Opportunity to be the voice of the residents
Platform to influence change across services or estate management